Terms & Conditions

Terms & Conditions for Robin Hood Bingo

Acceptance of the Terms

By creating an account, using our services or playing games on our platform, you agree to be bound by these Terms & Conditions and any amendments thereto.

Eligibility Requirements

You must be at least 18 years old (or the age specified in your jurisdiction) to use our services. By registering with us, you confirm that you meet this requirement and are eligible to play on our platform.

Minimum Age Requirements

We require all players to verify their age upon registration. Failure to provide accurate age information or providing false documentation will result in account restrictions or closure.

Geographic Restrictions

Use of our services is restricted to users who reside within jurisdictions where online gaming is permitted by law and regulation. We reserve the right to limit access from certain countries or regions as required by local laws.

Account Registration Rules

You can only register one account per user.
You must provide accurate information upon registration, including but not limited to your name, date of birth, address, and contact details.
Failure to verify age or identity may result in account restrictions or closure.

Identity Verification and KYC

We may require you to provide identification documentation for age verification purposes. This process is aimed at protecting both our players and the integrity of our games. We reserve the right to request additional information if necessary.

Account Accuracy Obligations

You agree to keep your contact details, account information, and login credentials up-to-date and accurate.

Account Security Responsibilities

You are responsible for maintaining the confidentiality of your login credentials.
Failure to protect your security may lead to unauthorized access or use of your account.
We reserve the right to suspend or close accounts if we suspect fraud or misuse.

Login Credentials and Password Protection

Your username and password combination is unique to you.
You must not share, reuse, or disclose them to anyone else.

Restricted Behaviour and Prohibited Activities

We have zero tolerance for cheating, colluding with other players, using automated scripts, engaging in bonus abuse or manipulating the system. Such behavior will be dealt with severely, including account restrictions, closure and/or reporting to authorities if necessary.

Bonus and Promotion Rules

Bonuses are awarded at our discretion.
Wagering requirements apply to all bonuses unless otherwise stated in specific promotional conditions.
You must not exploit any bonus terms or promotion rules for unfair advantage.

Wagering and Gameplay Conditions

All gameplay follows the rules specified on each game's respective page. Players must comply with these rules, including but not limited to wager limits, game selections and betting strategies.

Bonus Abuse Prevention

We reserve the right to revoke bonuses, freeze accounts, or restrict access if we suspect bonus abuse or other forms of unfair play.

Deposits and Withdrawals (If Supported)

All deposit/withdrawal processes will be subject to verification by us.
We reserve the right to set limits on deposits, withdraws, wins, losses and bets at any time without notice.
Any disputes arising from payment issues should be directed to our customer support.

Verification Before Withdrawals

We require players to verify their identity before making a withdrawal. This process ensures that only legitimate account holders can access their winnings.

Processing and Review Procedures

All requests for withdrawals, bonuses, or other incentives are subject to review by us. We aim to resolve all disputes fairly but reserve the right to reject any request if it does not comply with our Terms & Conditions.

Responsible Gambling Expectations

We strongly encourage responsible gaming practices among all users. You can set deposit limits and reality checks on your account at any time.

Self-Exclusion and Account Restrictions

If you feel that gaming is becoming a problem for you, we offer self-exclusion options through our "Responsible Gaming" tools or by contacting support directly.

Game Fairness and RNG Systems

Our games are operated using Random Number Generators (RNGs) designed to produce fair results. These systems are regularly audited and certified by third-party auditors for fairness and randomness.

Technical Interruptions or Voided Gameplay

We reserve the right to temporarily suspend gameplay if necessary due to technical difficulties.
In case of game interruption, your account will not be affected unless stated otherwise in our communications with you.

Suspension or Closure of Accounts

We may close accounts that breach these Terms & Conditions or those which are considered suspicious. You agree to accept such decisions without recourse except as required by law and regulation.

Intellectual Property and Platform Ownership